Measurement of Tact Necessary to Prevent Industrial Disputes Leading to Loss of Productivity with Reference to Industries in South Bengal

Industrial Disputes cause loss of productivity and decrease of profit, tending towards huge losses. It is, therefore, necessary to establish a benchmark level of tact or skill that is required to ensure the prevention of Industrial Disputes. The benchmark level could be an empirical formula, or a set of regulatory data, that would be required to be satisfied. The procedure to be followed requires a set of working hypothesis, a set of actual data collected from the industry, analyses of the data, and drawing of the conclusion on the basis of the analyses. The working hypothesis of the paper would consider the routes to resolution, as Conciliation, Mediation, Arbitration and Intervention. Data for the work were collected from five samples that were located in territories within the southern districts of the state of West Bengal. Thereafter, a comprehensive analysis was made both manually and electronically through websites and electronic information. The paper was proposed to establish an empirical relationship, or a set of data, or a model of optimum tact that is regulatory in terms of benchmark levels. The findings of the collected data clearly indicate that the management of tact bears a functional relationship to, a) motivation of the employer, employees and union leaders, b) de-motivation of the employer, employees and union leaders, c) individual factors applicable to employer, employees and union leaders, and, d) organizational factors applicable to employer, employees, and union leaders.